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So far CRM Mitchell1 has created 101 blog entries.

2017 GMC Acadia

2022-10-31T21:58:39+00:00

GMC Acadia

Mileage
25,689
Service Date
10/25/2022
Services Performed
  • PERFORM OIL CHANGE SERVICE INCLUDING: REMOVING NECESSARY SPLASH COVERS TO ACCESS DRAIN PLUG AND FILTER, CHECKING AND FILLING OF ALL FLUID LEVELS, & TIRE PRESSURE, BASIC VISUAL INSPECTION OF BRAKES, HOSES, FRONT AND REAR SUSPENSION, SEALS, DRIVETRAIN AND EXHAUST SYSTEM. ALSO, RESET SERVICE REMINDER LIGHT
  • ACCESS AND REPLACE IN CABIN AIR FILTER, INSPECT AREA AND MIST A/C DUCTS WITH DISINFECTANT & MILDEW REPELLANT
  • REPLACED BOTH WORN BLADES, FILL/TOP OFF WASHER FLUID AND CHECK ALL WIPER SYSTEM OPERATIONS – OK
  • PERFORM A BASIC VEHICLE SAFETY INSPECTION, INCLUDING CHECKING ALL FLUID LEVELS, BATTERY, ALTERNATOR, A/C TEMPERATURE, TIRE PRESSURE, BRAKES, HOSES, SUSPENSION AND EXHAUST SYSTEM. ALSO CHECKED VEHICLE FOR MAINTENANCE ITEMS NEEDED. NOTES/RECOMMENDATIONS ATTACHED (AS REQUIRED)
 
DARIN W. gave our service a 5 star review on 10/29/2022
2017 GMC Acadia 2022-10-31T21:58:39+00:00

2015 Toyota Tundra

2022-09-29T21:59:26+00:00

Toyota Tundra

Mileage
104,980
Service Date
9/23/2022
Services Performed
  • TEST DRIVE TO CONFIRM CUSTOMER'S CONCERN. HEARD NOISE FROM FRONT OF VEHICLE. RAISE VEHICLE ON LIFT TO LOCATE NOISE. NOISE IS COMING FROM WATER PUMP. WATER PUMP – Remove & Replace, TEST DRIVE TO CONFIRM REPAIR, OK.
  • PRESSURE TEST, FLUSH AND BLEED COOLING SYSTEM. INSTALL COOLANT FLUSH ADDITIVE, INSPECT HOSES AND VERIFY PROPER SYSTEM OPERATION – OK. ***NOTE: IT IS COMMON FOR VEHICLES TO DEVELOP AN "AIR POCKET" AND REQUIRE AN ADDITIONAL TOP OFF OF COOLANT UP TO 500 MILES AFTER REPAIRS ARE COMPLETED***
  • ROTATE & BALANCE 4 TIRES, CHECK AND ADJUST TIRE PRESSURES (INCLUDING SPARE IF ACCESSABLE), AND INSPECT BRAKE PADS.
  • INSPECT FRONT AND REAR STEERING AND SUSPENSION PARTS FOR WEAR. CHECK AND SET TIRE PRESSURE. SET FRONT AND REAR STEERING & SUSPENSION TO RECOMMENDED FACTORY SPECIFICATIONS. ROAD TEST VEHICLE AND CHECK FOR PROPER TRACKING. SEE ALIGNMENT SPEC. SHEET AND ANY RECOMMENDATIONS ATTACHED. ALIGNMENT INCLUDES FULL TOE SETTING AND BASIC CAMBER/CASTER (AS APPLICABLE)
  • PERFORM A BASIC VEHICLE SAFETY INSPECTION, INCLUDING CHECKING ALL FLUID LEVELS, BATTERY, ALTERNATOR, A/C TEMPERATURE, TIRE PRESSURE, BRAKES, HOSES, SUSPENSION AND EXHAUST SYSTEM. ALSO CHECKED VEHICLE FOR MAINTENANCE ITEMS NEEDED. NOTES/RECOMMENDATIONS ATTACHED (AS REQUIRED)
 
YUNIET L. gave our service a 5 star review on 9/27/2022
2015 Toyota Tundra 2022-09-29T21:59:26+00:00

2013 Volkswagen Passat

2022-07-31T21:59:33+00:00

Volkswagen Passat

Mileage
76,646
Service Date
7/26/2022
Services Performed
  • PLACED VEHICLE ON LIFT TO INSPECT UNDERCARRIAGE AND FOUND MOST OF THE SPLASH GUARD MISSING. ONLY REMINISCE LEFT WAS SOME OF THE INSULATION. REPLACED SPLASH GUARD AND SECURE ALL NECESSARY HARDWARE. TEST DRIVE VEHICLE AND INSPECT SPLASH SHIELD. SPLASH SHIELD IS OKAY AT THIS TIME.
  • REMOVE AND REPLACE KEY FOB BATTERY. ENSURE THE KEY FOB IS WORKING.
 
GREG D. gave our service a 5 star review on 7/29/2022
2013 Volkswagen Passat 2022-07-31T21:59:33+00:00

2011 Infiniti EX35

2022-07-28T22:01:41+00:00

Infiniti EX35

Mileage
81,474
Service Date
7/27/2022
Services Performed
  • PERFORM OIL CHANGE SERVICE INCLUDING: REMOVING NECESSARY SPLASH COVERS TO ACCESS DRAIN PLUG AND FILTER, CHECKING AND FILLING OF ALL FLUID LEVELS, & TIRE PRESSURE, BASIC VISUAL INSPECTION OF BRAKES, HOSES, FRONT AND REAR SUSPENSION, SEALS, DRIVETRAIN AND EXHAUST SYSTEM. ALSO, RESET SERVICE REMINDER LIGHT
  • CHECK PRIMARY AND SECONDARY IGNITION SYSTEMS. FOUND THE BATTERY HAS A BAD CELL.
  • TEST PRIMARY AND SECONDARY IGNITION SYSTEMS, ALTERNATOR & BATTERY. BATTERY FAILED LOAD TEST AND COLD CRANKING AMPRES (CCA) TEST. BATTERY RATED AT 640 CCA ONLY MEASURING AT 250 CCA. ACCESS BATTERY TO REPLACE, AND RECHECK SYSTEM – OK. INSPECT BATTERY CABLES, CONNECTIONS & CLEAN/SERVICE BATTERY CABLE ENDS.
  • ROAD TEST VEHICLE AND VISUALLY CHECK BRAKES FOR ANY ABNORMALITIES. FOUND THE FRONT BRAKE PADS MEASURING AT 5MM AND THE REAR BRAKE PADS MEASURING AT 2MM. RECOMMENDED REPAIRS BELOW.
  • REPLACE FRONT BRAKE PADS, WEAR SENSOR (AS APPLICABLE) AND ROTORS, INSPECT & CLEAN CALIPERS. LUBE SLIDES & ROAD TEST VEHICLE TO VERIFY PROPER OPERATION.
  • REPLACE REAR BRAKE PADS, WEAR SENSOR (AS APPLICABLE) AND ROTORS, INSPECT & CLEAN CALIPERS. LUBE SLIDES & ROAD TEST VEHICLE TO VERIFY PROPER OPERATION
  • REPLACE BRAKE FLUID; FLUSH & CHECK ALL LINES/HOSES FOR LEAKS, CHECK ABS OPERATION, RESET BRAKE SYSTEM, AND ROAD TEST VEHICLE.
  • REMOVE ITEMS TO GAIN ACCESS TO/OPEN INTAKE BOX, CHECK AND REPLACE AIR FILTER. CHECK AIR INTAKE COMPONENT INTEGRITY – OK
  • ACCESS AND REPLACE IN CABIN AIR FILTER, INSPECT AREA AND MIST A/C DUCTS WITH DISINFECTANT & MILDEW REPELLANT
  • CHECK ALL TIRES FOR PROPER PRESSURE. LEAK TEST PASSENGER REAR TIRE. REMOVE ROAD DEBRIS AND REPAIR TIRE. FOUND LEAK AT THE VALVE STEM. DISMOUNTED TIRE AND SET BEAD AGAIN. RECHECK FOR LEAK – OK AT THIS TIME.
  • PERFORM A BASIC VEHICLE SAFETY INSPECTION, INCLUDING CHECKING ALL FLUID LEVELS, BATTERY, ALTERNATOR, A/C TEMPERATURE, TIRE PRESSURE, BRAKES, HOSES, SUSPENSION AND EXHAUST SYSTEM. ALSO CHECKED VEHICLE FOR MAINTENANCE ITEMS NEEDED. NOTES/RECOMMENDATIONS ATTACHED (AS REQUIRED)
 
ILANA R. gave our service a 5 star review on 7/27/2022
2011 Infiniti EX35 2022-07-28T22:01:41+00:00

2012 Lexus ES 350

2022-06-26T21:59:17+00:00

Lexus ES 350

Mileage
45,455
Service Date
6/24/2022
Services Performed
  • PERFORM OIL CHANGE SERVICE INCLUDING: REMOVING NECESSARY SPLASH COVERS TO ACCESS DRAIN PLUG AND FILTER, CHECKING AND FILLING OF ALL FLUID LEVELS, & TIRE PRESSURE, BASIC VISUAL INSPECTION OF BRAKES, HOSES, FRONT AND REAR SUSPENSION, SEALS, DRIVETRAIN AND EXHAUST SYSTEM. ALSO, RESET SERVICE REMINDER LIGHT
  • REPLACED BOTH WORN BLADES, FILL/TOP OFF WASHER FLUID AND CHECK ALL WIPER SYSTEM OPERATIONS – OK
  • **RECOMMEND BALANCING IF VIBRATIONS OCCUR OVER 50MPH AFTER ROTATION**
  • PERFORM A BASIC VEHICLE SAFETY INSPECTION, INCLUDING CHECKING ALL FLUID LEVELS, BATTERY, ALTERNATOR, A/C TEMPERATURE, TIRE PRESSURE, BRAKES, HOSES, SUSPENSION AND EXHAUST SYSTEM. ALSO CHECKED VEHICLE FOR MAINTENANCE ITEMS NEEDED. NOTES/RECOMMENDATIONS ATTACHED (AS REQUIRED)
 
BILL H. gave our service a 5 star review on 6/26/2022
2012 Lexus ES 350 2022-06-26T21:59:17+00:00

2009 Land Rover Range Rover Sport

2022-06-25T22:57:48+00:00

Land Rover Range Rover Sport

Mileage
189,601
Service Date
6/13/2022
Services Performed
  • DIAGNOSE LEAK(S). DEGREASE AND CLEAN ALL EFFECTED AREAS OF VEHICLE. RUN VEHICLE TO IDENTIFY LEAK SOURCE(s). FOUND CRACKED THERMOSTAT HOUSING LEAKING COOLANT.
  • REMOVE AND REPLACE THERMOSTAT HOUSING DUE TO THE HOUSING BEING CRACKED. REINSTALLED ALL NECESSARY COMPONENTS. TEST DROVE VEHICLE AND PLACED VEHICLE ON LIFT OT INSPECT FOR FURTHER LEAKS. NONE DETECTED AT THIS TIME.
 
JASON S. gave our service a 5 star review on 6/24/2022
2009 Land Rover Range Rover Sport 2022-06-25T22:57:48+00:00

2018 Honda CR-V

2022-06-07T21:59:28+00:00

Honda CR-V

Mileage
47,835
Service Date
5/23/2022
Services Performed
  • CHECK PRIMARY AND SECONDARY IGNITION SYSTEMS. TEST DROVE VEHICLE. INSPECTED FUSES AND WIRING. ALL COMPONENTS ARE OKAY AT THIS TIME. COULD NOT REPLICATE CUSTOMERS CONCERN.
 
RICHARD G. gave our service a 5 star review on 6/3/2022
2018 Honda CR-V 2022-06-07T21:59:28+00:00

2013 Toyota RAV4

2022-05-27T22:00:06+00:00

Toyota RAV4

Mileage
68,777
Service Date
5/20/2022
Services Performed
  • PERFORM OIL CHANGE SERVICE INCLUDING: REMOVING NECESSARY SPLASH COVERS TO ACCESS DRAIN PLUG AND FILTER, CHECKING AND FILLING OF ALL FLUID LEVELS, & TIRE PRESSURE, BASIC VISUAL INSPECTION OF BRAKES, HOSES, FRONT AND REAR SUSPENSION, SEALS, DRIVETRAIN AND EXHAUST SYSTEM. ALSO, RESET SERVICE REMINDER LIGHT
  • REMOVE AND REPLACE INOPERABLE PASSENGER SIDE TAIL LIGHT BULB. TESTED TAIL LIGHTS. PASSENGER SIDE TAIL LIGHT IS NOW ILLUMINATING.
  • PERFORM A BASIC VEHICLE SAFETY INSPECTION, INCLUDING CHECKING ALL FLUID LEVELS, BATTERY, ALTERNATOR, A/C TEMPERATURE, TIRE PRESSURE, BRAKES, HOSES, SUSPENSION AND EXHAUST SYSTEM. ALSO CHECKED VEHICLE FOR MAINTENANCE ITEMS NEEDED. NOTES/RECOMMENDATIONS ATTACHED (AS REQUIRED)
 
GREGORY M. gave our service a 5 star review on 5/25/2022
2013 Toyota RAV4 2022-05-27T22:00:06+00:00

2010 Mercedes-Benz C300

2022-05-08T21:59:38+00:00

Mercedes-Benz C300

Mileage
122,552
Service Date
4/27/2022
Services Performed
  • REMOVE DOOR PANEL TO INSPECT DOOR MECHANISMS. FOUND DOOR LATCH STUCK. TRY TO FREE UP WITH SPRAY LUBRICANT. REMOVED AND REPLACED DOOR LATCH. REINSTALLED ALL NECESSARY COMPONENTS. TESTED FUNCTION OF DOOR LATCH. DOOR LATCH IS NOW WORKING.
 
METIN G. gave our service a 5 star review on 5/6/2022
2010 Mercedes-Benz C300 2022-05-08T21:59:38+00:00

2012 Fiat 500

2022-04-19T22:00:07+00:00

Fiat 500

Mileage
71,110
Service Date
4/11/2022
Services Performed
  • TEST DRIVE VEHICLE TO VERIFY CUSTOMER'S CONCERN. RAISE VEHICLE ON LIFT TO VISUALLY INSPECT VEHICLE. FOUND LEFT FRONT WHEEL BEARING VERY LOOSE AND RIGHT FRONT IS LOOSE ALSO. REMOVE BOTH FRONT HUB/SPINDLE ASSEMBLIES TO REPLACE FRONT WHEEL BEARINGS. INSTALL HUB ASSEMBLIES AND TEST DRIVE VEHICLE AND IT IS OPERATING AS DESIGNED.
 
LYZ Y. gave our service a 5 star review on 4/15/2022
2012 Fiat 500 2022-04-19T22:00:07+00:00